In case you wish to change one or more of your order products you must notify us within 48 hours of receipt of your order!
A prerequisite for making the change is that the product has not been used and is in the same excellent condition as it was received, that is, it has not been damaged or damaged. The acceptance or not of the change will be made after first quality control by our company and the status of the returned product is assessed.
The product should be shipped by General Post Office with a consignee charge. In case the customer wishes to be shipped with another postal company the charge is his own.
The cost of switching costs is 5 euros.
In case you wish to return one or more of your order products, you must notify us within 48 hours of receipt of your order!
Return of the product must take place within 3 business days of receipt.
The cost of the refund is borne by you, the cost is 5 euros and applies only if you choose to make your return via the General Post Office and request a recipient charge. The amount of 5 euros is deducted from the total refund amount.
You can make your return with any other courier company at your own risk and charge. The refund will be deposited into your account within 7 business days.
If you give us an AlphaBank or PayPal account, there will be no additional bank charges.
Otherwise, if you sign up for another bank account, you will incur the related expenses incurred by your bank.
The shipment of your iban personal number / account is sent to us with an email with the order number and full details of the recipient.
CAUTION: Until the product reaches us, it is your responsibility, so it is important to ensure that it is safely transported so as to avoid any damage or loss and as a consequence that it may not be returned or changed.
For orders placed with a destination country in Cyprus, the 48-hour time frame applies within which you must inform us of your wish.
However, we need to get in touch personally to complete the process whether it is for a change or a refund.
DISCOUNT PRODUCTS AND SPECIAL CATEGORY PRODUCTS
If you wish to purchase a discount or special category product you should keep in mind that it is not refundable.
Special category products:
* Lucky Charms
* March Bracelets