HOW DO I FIND THE PRODUCT I WANT?

TARTAROOGA wants to enjoy your shopping so the procedure is simple and easy!

You first select one of the main categories on the Homepage -> SHOP (ex. necklaces) and then refine your search with the help of the filters on the sidebar of the page.

If you know the name or code of the product you want, you can type it in the search for the homepage.

When you want to buy a product, click the ‘Add to Cart’ button. Once you’ve done your shopping, click on the icon at the top right of the page and you’ll be taken to your shopping cart. From there, follow the steps to complete your purchases!

For any information or questions, please contact us at [email protected]

Do I need to create an account to make my purchases?

To complete your purchases, you need to create an account. The process will take you only 1 minute, but you will not need to complete your details in your next purchases.

You can register either before completing your purchase, or by directly clicking Login / Register at the top of the page.

Tip: To avoid any mistakes that will delay the purchase process, make sure you enter the correct information!

For your convenience it is necessary to put in your contact information your mobile phone so that the courier company can contact you in case he does not find you on delivery.

In the contact details it is important to put your mobile number so that Courrier can contact you in case it does not find you on delivery.

Any details you wish to make regarding the shipment of your order (eg another name on the bell) can be completed in the ‘ADDITIONAL INFORMATION’ field upon completion.

PAYMENT METHODS

Choose the payment method that suits you best:

  • Alpha Bank Gateway: Checkout with your credit, debit or prepayed card. Supported cards:Visa, Mastercard, Maestro, American Express, Diners, Discover .
  • Cash on Delivery: Only for Greece with  4 euros flat rate .

 

ΑΣΦΑΛΕΙΑ ΠΛΗΡΩΜΩΝ

Όλες οι πληρωμές που πραγματοποιούνται με χρήση κάρτας διεκπεραιώνονται μέσω της πλατφόρμας ηλεκτρονικών πληρωμών “Alpha  e-Commerce” της Alpha Bank και χρησιμοποιεί κρυπτογράφηση TLS 1.2 με πρωτόκολλο κρυπτογράφησης 128-bit (Secure Sockets Layer – SSL). Η κρυπτογράφηση είναι ένας τρόπος κωδικοποίησης της πληροφορίας μέχρι αυτή να φτάσει στον ορισμένο αποδέκτη της, ο οποίος θα μπορέσει να την αποκωδικοποιήσει με χρήση του κατάλληλου κλειδιού.

HOW TO CHOOSE MY CHAIN ​​SIZE?

In case you would like a different size than the one mentioned, you can indicate this in your comments when leaving your cart before completing your order. You can choose the chain size based on the guide below. Use this guide to choose the necklace of your choice in a different size you want to wear.

WHAT CHAIN ​​TO CHOOSE?

Our chains fall into five main categories: the vintage chain, the classic chain, the figaro chain, the fancy chain and the alivia chain. The classic chain is available in gold or silver color and in three different sizes: small, medium and large.

 

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